Reference

The Rules That Cover Your Account

Access to offfortunes depends on where you are — eligibility is governed by state law, and we make that clear before you open an account. These terms set out your rights, our obligations, and how the platform operates within applicable US legal requirements.

State-dependent accessAccount eligibility rulesUser data rightsPolicy contact pathJurisdiction-aware terms
offfortunes The Rules That Cover Your Account
DATA AND SECURITY

How We Handle Your Information

Your account data is stored with encryption at rest and in transit. We do not sell personal information to third parties. Cookie preferences are set on first visit and can be changed at any time through the privacy panel in your account.

Data Retention

We keep your account and transaction records for the period required by applicable state law. After that window closes, data is deleted or anonymized per our retention schedule.

Cookie Controls

Functional cookies keep your session active across mobile and desktop. Analytics cookies are optional — toggle them off in your privacy settings without affecting account access.

Account Security

Two-step login verification is available for all accounts. We recommend enabling it, especially if you have PayPal or Venmo linked as a withdrawal method.

Requesting Changes

To correct, export, or delete your personal data, submit a request through account settings or email support. We confirm receipt and complete requests within the statutory timeframe.

LEGAL CONTACT PATHS

Reach Us on Policy Questions

If something in our terms is unclear — or you need to exercise a data right, dispute a charge, or request account records — we have three ways to get you to the right place fast. We aim to respond to policy-related requests within the timeframe required by applicable state rules.

Live Chat Open chat from any page inside your account. Policy questions, data requests, and eligibility queries are all handled here. Available during posted support hours.
Email Support Send detailed policy or data-rights requests to our support address found in your account settings. We track and log every email thread for your records.
Account Settings Manage consent preferences, update your contact details, and download your transaction history directly from the settings panel without contacting support.

Legal Terms — Common Questions Answered

The questions below cover what we hear most often about account eligibility, data rights, and how our terms apply to your specific situation.

Access depends on your state's laws governing online wagering. We check your location at account creation. If your state does not permit this type of platform, access is restricted automatically.

We retain your transaction and identity records for the period state law requires after account closure. After that, your personal data is deleted or anonymized per our published retention schedule.

Yes. Submit a data export request through account settings or via email support. We confirm receipt and deliver your records within the timeframe required by applicable law.

Disputes are subject to the law of the state you were in at the time of the activity in question. Contact support first — most account or payment issues, including PayPal and Venmo transactions, are resolved without escalation.

A notice appears in your account dashboard whenever these terms are updated. The effective date is clearly marked. Continued use of the platform after that date means you accept the revised terms.

We do not sell personal data. We share only what is legally required — for example, identity verification with licensed KYC providers — and only to the extent necessary to operate your account.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.