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How offfortunes Handles Your Personal Information

This privacy policy tells you exactly what data offfortunes collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team — and what we do with it.

Account data handled securelyPayPal, Venmo, Play+ payment contextYour right to access or deleteUS-based account focusContact us to update your info
offfortunes How offfortunes Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data don't need to wait. Whether you want to see what we hold on your account, correct something that looks wrong, or ask us to delete your record entirely, these are the three fastest ways to get a response from our team. We aim to acknowledge every privacy request within one business day and resolve straightforward requests promptly.

Live Chat Open the chat widget from any page inside your account dashboard. This is the fastest path for data-access requests and account corrections.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered email so we can verify your identity before acting.
Account Settings Some data corrections — like your display name or contact email — can be updated directly inside account settings without contacting support at all.
HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We use SSL encryption on every page that handles account or payment data. Cookies on offfortunes fall into two categories: strictly necessary ones that keep your session alive across devices, and analytics cookies that help us understand how pages perform. You can manage non-essential cookies through the consent prompt shown on your first visit or through your browser settings at any time. We do not use advertising cookies to build profiles for third-party ad networks.

SSL Encryption Every account page and payment flow runs over SSL. That covers your PayPal confirmation screen, your Venmo deposit step, and your Play+ balance check.
Cookie Controls Non-essential cookies can be turned off through your browser or the consent prompt. Strictly necessary cookies keep your mobile session continuous when you switch devices.
Data Retention Active account data is held while your account is open. After closure, we retain records for the period required by applicable law, then delete or anonymize them.
Identity Verification We verify your identity before acting on deletion or data-access requests. This step protects you — it stops someone else from requesting your records without your knowledge.

Common Questions About Your Data at offfortunes

The questions below cover the situations we hear about most — what data we hold, how long we keep it, and how to exercise your rights. If yours isn't answered here, live chat is the fastest route to a direct answer from our team.

We collect your name, email, date of birth, and state of registration. Payment processors like PayPal and Venmo send us a transaction reference only — not your full account credentials or card numbers.

No. We do not sell your personal information to advertisers or data brokers. Data shared with payment processors is used solely to match deposits and withdrawals to your account.

Reach out via live chat or the support email shown in your account settings. Verify your identity with your registered email, and we'll compile and send your data record.

Yes. Submit a deletion request through live chat or email support. We'll process it after identity verification, subject to any legal retention obligations that apply at the time.

Strictly necessary cookies keep your session running across devices. Non-essential analytics cookies can be turned off via the consent prompt on your first visit or through browser settings anytime.

We hold account records for the period required by applicable law after closure, then delete or anonymize them. The exact period depends on state-level requirements at the time of closure.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.